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Changing the game of financial services through CX transformation

Changing the game of financial services through CX transformation

Changing the game of financial services through CX transformation Estelle Desaint      February 26, 2020 Moving into a new decade, any company operating in a customer-facing industry faces the ramifications of the rapid digital development that has permeated society. Customers are increasingly tech-savvy and have grown accustomed to having everything available at their fingertips. [...]
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